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Robert P. Smith

OBJECTIVE

To acquire employment that will allow personal and professional growth without limiting the opportunity for further enlightenment and enhanced education.  I seek a position where i can use my skills and abilities to make significant contributions toward the achievement of company goals.
 

SUMMARY OF QUALIFICATIONS

I am an energetic, self-motivated Microsoft Certified Systems Engineer skilled in Windows 95/98, NT, and Windows 2000 with UNIX and mainframe experience. I possesses vast knowledge of the computer sciences and telecommunications industries.  My background includes participating in the full range of project development with a specific emphasis on designing and supporting networks using Microsoft and Cisco products.  I have a proven track record in highlighting and resolving issues in a diverse, technical environment and coordinating team efforts for installations, upgrades, and problem resolution. I am a team player who possesses excellent interpersonal, organizational, and communication skills. I am a self-motivated, goal-oriented  and resourceful engineer.
 

CERTIFICATIONS

Cisco Certified Network Associate (CCNA), 2002 - 2002

Microsoft Certified Systems Engineer (MCSE) - Windows 2000, 2000 - 2001

Microsoft Certified Systems Engineer + Internet (MCSE+I) - Windows NT, 1999 - 2000
 

EDUCATION

Clayton College & State University, Morrow, Ga.

1986

A.A.
 

SUMMARY OF SKILLS

Operating Systems:  MS DOS 3.3 to 6.22, Windows 3.x/9x/NT/2000/XP, Unix, Sun Solaris 8, MVS, and Cisco IOS

Programming Languages: HTML, DHTML, ASP, Perl, Visual C++, BASIC, Visual Basic,  SQL, REXX, JavaScript,  VBScript, Java, CSS, XML.

Hardware: Cisco Routers (2500,2600,7600), Cisco Switches (2950,3550), Bridges.  Compaq DL380, DL580, ML570, 5500, 6500, 3000, 1850R.  Compaq StorageWorks NAS B3000. Scanners, Modems, Printers.  IBM Xseries 345 Servers. IBM 3950 Tape System.  IBM 9672 G5 & G6 Mainframes.  IBM Zseries 900 2C9 Mainframe.

Software: Compaq SmartStart, IPLANET Directory Server 5.1. IPLANET Web Server 6.0, IIS 4.0 & 5.0,  Microsoft SMS Server 2.0, Tivoli Storage Manager 4.2, Tivoli Desktop 3.6, Patrol, WS_FTP, MS Office , Adobe Photoshop, Adobe Acrobat 5.0, Macromedia Flash, Volume Manager 2.0, MS SQL 2000 Server, JES2, SAS,  CICS, SAR, CA-1, CA7, CA11, ACF2, Abendaid, JCLPrep, Epilog, Strobe, Syncsort, MICS, TSOMON, ROSCOE, DFDSS, DSF, RMF, MIM, SMP/E, IBM Workload Manager

Networks: TCP/IP, ATM, Ethernet 10/100, LU6.2, APPC, ISDN, SNA, NetBEUI.

Internet: Web Browsers, E-Mail, FTP, IRC, Telnet, Usenet, and various other Internet applications.

Project Management:  Microsoft Project,  Planview
 

EXPERIENCE

Federal Reserve Information Technology, Richmond, VA.

1997 - Present

Distributed Computing NT Support

Supported, administered and maintained a Windows network with 1000 users running Windows NT, Windows 2000 Professional, Server, and Advanced Server.

Responsable for unattended installs of Windows 2000 on new servers builds.

Automated rollout of yearly Windows NT/2000 maintenance and software upgrades.

Installed and configured Windows 2000 Active Directory.

Configured and supported NT PDC / BDC,  Wins, DHCP,  RAS,  and VPN for remote access.

Upgraded 130 National Application Servers from Windows NT to Windows 2000.

Installed Crystal Reports, and CA-Docview , and various other third party software products.

Upgraded and installed maintenance to Planview Application software.

Performed Firmware upgrades on Controllers, Compaq Servers and Emulex devices.
 

Federal Reserve Automation Services, Richmond, VA.

1995 - 1997

Senior Performance Analyst

Identified discrepancies between capacity planning assumptions for the recovery of applications and actual contingency mainframe CPU configurations.  Improved LPAR sizing process by utilizing Lotus spreadsheets to combine actual resource consumption,  contingency processing requirements, future growth, and LPAR consolidation future moves.  Team was able to proactively change configurations in advance of the actual need for resources.

Migrated all mainframe LPARS to IBM's Workload Manager with no errors.

Developed automated SAS / MXG performance summarization process, providing extensive WEB-based drill-down capability, quickly identifying key performance issues for both MVS and distributed computing environments.

Automated the nightly execution of a variety of RMF reports allowing performance data to be readily available on SAR the day after it was collected.  This enhance the teams responsiveness to problem resolution by allowing tuners to simply view historical RMF data as opposed to setting up and executing a special job to produce the report during prime shift hours.

Received two cash awards for Service Excellence for assistnace in deploying and analyzing fixes received from IBM to resolve a encryption engine bottleneck and for resolving a recurring batch slowdown impacting a districts application.

Brought team peers up-to-date on a new process for managing mainframe resources through training sessions and the distribution of technical articles.

Increased batch thruput 20% via reduction in IPS complexity, while maintaining sub-second TSO response time.
 

Federal Reserve Automation Services, Richmond, VA.

1992 - 1995

Operating Systems Programmer

Supervised and Lead MVS change team.  Significantly increased change implementation rates and drastically reduced failed change error rate.  Prioritized and Interfaced with customers on change improvement projects.

Worked on team that planned, installed, and customized Parallel Sysplex.

Installed and customized third party OEM software products.

Directed change team and third-party contractors on programming methodology, priorities, and deadlines, allocating resources as needed.

Responsible for hiring, performance evaluation, and development of the same staff.

Federal Reserve Bank of Atlanta, Atlanta, GA.

1991 - 1992

Technical Specialist I

Installed and supported MVS, JES2 , CICS, NPM,  CSP, ACF2, MVS Quickref, Omegamon, and ICKDSF.

Worked with vendors in resolving complex software problems that required traps and dump analysis.

Tuned MVS, CICS ISC/MRO environment, and related subsystems.

Installed, coded, and migrated company from CICS 2.1.2 to CICS 3.3.0 to CICS 4.1 to CICS/TS 1.2.

Maintained TCT table updates, VTAM Logmode definitions and configured 3274 controllers for printer support.

Installed DB2/CICS interface.

Atlanta Gas Light Company, Atlanta, GA.

1988 - 1991

Operating Systems Programmer

Responsible for the maintenance of the MVS operating system, including system generations, IOCP generations, and MVS internals.

Managed upgrade of operating system from MVS/SP 1 to MVS/SP 3.1.

Install and maintained software products using SMP/E, CBPDO, and ServerPac.  Products included COBOL, PDSFAST, CA-OPTIMIZER, SIO, SYNCSORT, CA-1, STOP-X37, and TSO/E.

REFERENCES